Privacy and cookie policy.

 

Privacy Policy

Effective date: 01 July 2026

1. Who we are (Controller)

Controller: Omnyx Management FZ-LLC

  • Registered address: Vuet4527, Compass Building - Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

  • Contact email: info@omnyx.ae

2. Scope

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you:

  • visit our website;

  • contact us (e.g., via forms, email, or chat);

  • subscribe to marketing communications;

  • use any customer portal or account area.

3. Personal data we collect

We may collect the following categories of personal data:

  1. Identity & contact data: name, job title, company, email address, phone number.

  2. Account data (if you create an account): login identifiers, hashed credentials, account preferences.

  3. Communication data: messages you send to us, support requests, feedback.

  4. Technical & usage data: IP address, device identifiers, browser type, operating system, pages viewed, timestamps, referral URLs, clickstream.

  5. Marketing preferences: opt-in/opt-out status and consent records.

We do not intentionally collect special category data (e.g., health, biometrics) via our website.

4. How we collect data

We collect data:

  • directly from you when you submit forms, contact us, or subscribe;

  • automatically via cookies and similar technologies;

  • from third parties (e.g., analytics, marketing platforms) where permitted and as described below.

5. Purposes and lawful bases

We process personal data only where we have a lawful basis under GDPR. Typical purposes include:

Purpose Data Lawful basis Respond to enquiries / sales requests Identity & contact, communication Legitimate interests (responding to requests) or steps prior to contract Provide website functionality and security Technical & usage Legitimate interests (security, fraud prevention) Analytics to improve website Technical & usage Consent (where required for non-essential cookies) or legitimate interests (where permitted) Marketing communications Identity & contact, marketing preferences Consent (for email marketing where required) or legitimate interests (B2B where permitted) Compliance, legal claims, and record-keeping Identity & contact, technical logs Legal obligation / legitimate interests

Consent: Where we rely on consent (e.g., non-essential cookies, certain marketing), you can withdraw it at any time via the cookie settings tool or by contacting us.

6. Cookies and similar technologies

We use cookies and similar technologies. For details, see Cookie Policy below (Section 2 of this page).

7. Sharing and recipients

We may share personal data with:

  • service providers (processors) who host, support, and operate our website and systems (e.g., hosting, analytics, CRM, email delivery, form tools);

  • professional advisers (lawyers, auditors, insurers);

  • authorities where required by law;

  • buyers/partners in a corporate transaction (subject to confidentiality and lawful basis).

We require processors to process personal data only on our instructions and to implement appropriate security measures.

8. International transfers

If personal data is transferred outside the UK/EEA (for example, to vendors hosting data in other regions), we will ensure appropriate safeguards, such as:

  • UK International Data Transfer Agreement (IDTA) / Addendum;

  • EU Standard Contractual Clauses (SCCs);

  • adequacy decisions; and/or

  • other lawful transfer mechanisms.

9. Data retention

We keep personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements.

Typical retention examples (adjust to your operations):

  • Contact enquiries: 24 months

  • Marketing contacts: until unsubscribe + suppression list as required

  • Security logs: 30 days

10. Security

We implement appropriate technical and organisational measures to protect personal data, such as:

  • vendor due diligence;

  • incident response procedures.

11. Your rights

Depending on your location, you may have rights including:

  • Access to your personal data;

  • Rectification of inaccurate data;

  • Erasure (in certain cases);

  • Restriction of processing;

  • Data portability;

  • Objection to processing (including direct marketing);

  • Withdrawal of consent (where processing is based on consent);

  • Complaint to a supervisory authority.

To exercise your rights, contact: info@omnyx.ae.

UK: You can complain to the ICO (Information Commissioner’s Office). EU: you can complain to your local Data Protection Authority.

12. Children

Our website is not intended for children and we do not knowingly collect personal data from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the latest version on this page and update the effective date.

2) Cookie Policy

Effective date: 1 July 2026

1. What cookies are

Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, local storage, and SDKs.

2. Types of cookies we use

We use the following categories:

  1. Strictly necessary: required for core site functionality, security, and consent management.

  2. Preferences: remember choices (e.g., language, region).

  3. Analytics: help us understand how visitors use the site and improve performance.

  4. Marketing: used to deliver relevant ads and measure campaign effectiveness.

3. Cookie consent

Where required by law, we ask for your consent before placing non-essential cookies (analytics/marketing). You can change or withdraw consent at any time.

4. Managing cookies

You can also control cookies through your browser settings. Blocking some cookies may impact site functionality.